The latest Microsoft Work Trend Index Report confirms what many of us in the technology sector have been speaking about for months, if not years – AI isn’t just an add-on; it’s the foundation for the next wave of business transformation. The report introduces the concept of Frontier Firms – organisations that embed AI into…

Microsoft has expanded Copilot for Microsoft 365 to small and medium businesses, making AI-powered productivity tools more accessible than ever. This article outlines a three-phased approach to prepare for a successful Copilot pilot, covering adoption strategies, data security measures, and ways to measure impact.